Legal & Policy

Privacy Policy

This Privacy Policy explains how LIGHT TUNE PTY LTD, operating the public brand Taoyi Studio, may collect and use contact information, email correspondence, and basic site analytics data.

Last updated: 2026-04-06

Who this policy applies to

This policy applies to visitors of taoyi.au, people who email Taoyi Studio, and prospective clients who enquire about services provided by LIGHT TUNE PTY LTD.

If a separate signed client agreement says something different for a project, that signed agreement takes priority for that project work.

What we may collect

  • Contact details you choose to send, such as your name, email address, company name, and project information.
  • Basic device and usage data, such as pages viewed, approximate location, browser type, referral source, and interaction events.
  • Basic analytics identifiers used by Google Analytics 4 to understand page usage and email-driven conversion paths.
  • Any information you include in emails or other direct contact with us.

How we use information

  • Respond to enquiries and assess service fit.
  • Prepare quotes, proposals, invoices, and project documentation.
  • Manage email communication about service scope, pricing, delivery, and support.
  • Improve site performance, content quality, and conversion tracking.
  • Detect misuse, spam, or security issues.
  • Meet legal, accounting, or record-keeping obligations.

Analytics, cookies, and tracking

This site uses Google Analytics 4 to understand page views and real engagement events such as CTA clicks, pricing views, FAQ interactions, outbound clicks, and email/contact clicks.

Analytics tools may set cookies or similar identifiers to help measure how visitors use the site. This policy does not promise a cookie banner or consent mode in this release.

We do not rely on a public contact form in this release. Email is the primary contact path.

How we share information

  • With service providers that support hosting, analytics, email, or project delivery when reasonably required.
  • With professional advisers, accountants, or legal advisers where needed for legitimate business purposes.
  • When required by law, regulation, court order, or a lawful request from authorities.
  • We do not sell personal information as part of a data brokerage business.

Data retention

We keep enquiry and project-related records for as long as reasonably needed to respond, deliver services, resolve disputes, keep business records, or comply with legal obligations.

Analytics data retention depends on the settings configured in the analytics platform.

Your choices

  • You can choose not to email us or provide project details.
  • You can block or clear cookies in your browser, although some measurement features may stop working.
  • You can request access, correction, or deletion of information we hold about you, subject to legal and contractual limits.

Contact

For privacy questions or requests, contact taoyi.chen@lighttune.com.au.

LIGHT TUNE PTY LTD operates the public brand Taoyi Studio.

Website: https://www.taoyi.au